We are very proud of that fact.
Why not get in touch and join the CommittedGiving family?
CommittedGiving Ltd was formed in 1996 as a classic direct marketing data bureau offering name and address processing and data cleaning. In 2002 we were approached by Macmillan Cancer Support who wanted to set up and implement an online Direct Debit management service from scratch. That was successfully achieved and that 'single client / single function' service has grown and flourished into the CommittedGiving service of today.
Our core values
Committed by name, committed by nature.We are committed to providing a personal, open and highly professional service to our staff, clients, suppliers and partners. Our commitment drives an incessant quest to improve everything we do, all the time. In numbers we may be small, but in outlook and desire we are aiming big.
We are nothing without quality service. Our products, applications and technical infrastructures are very good, but it’s the service that gets remembered. We never forget that.
It’s that simple – we are a team. No rigid, formal structures. Trust, responsibility, initiative and sharing – the key to our culture.
We're open and honest in everything we do. If we make a mistake, we own up. We know how we like to be treated and that’s how we treat you.
The key to long term success. Short term success can be bought, but our clients tend to stay, our people tend to stay, and our partners have been with us for ever. We build and maintain relationships. We're in it for the long term.
Our client base
Our service today is almost completely based around online fundraising and associated support services and products. Our client base numbers more than 120 charities, galleries, universities and membership organisations with continuing steady and planned year on year growth, primarily by word of mouth recommendations. Client sizes and usage vary from those with hundreds of transactions per year through to those with hundreds of thousands.
But put together they add up to a huge amount of secure processing, for example:
2.9 million transactions
Over £26 million
3.1 million transactions
Over £30 million
3.8 million transactions
Over £35 million
4.1 million transactions
Over £42 million
It's the future that really excites us
In July 2017 Mosaic Fulfilment Solutions recognised our potential and took a stake in CommittedGiving Ltd.
Shortly after they took a stake in Telebank Ltd and then CFP Lotteries and Raffles. Running through all these companies is a shared culture and approach and the same core values. Our clients have the added peace of mind knowing that we have the backing of a huge and very successful company behind us.
Between us the MFS Group of companies can provide everything you need. Each company specialises, but each company shares and supports the others. It is a good combination, a growing and profitable combination. The future is looking good - be part of it.
For our charity clients, we offer a full 'banking and thanking' solution. Our outstanding cloud-based portal Mi-Hub provides a central portal to manage and review your income and supporter relationships. We work collaboratively with our group partners to provide comprehensive management and support for the NFP sector.
Visit Mosaic Fulfilment
Our response and supporter care centre ensure an exemplary experience for charities and their supporters through a consultative approach. We understand that measurable cost reductions, revenue growth, acquisition and customer/supporter retention results in increased brand loyalty, crucial to success.
We’ve been in the game for a long time. In fact, we’ve just turned 40 years young and we’re as fresh and innovative as ever. We’ve spent (literally) decades launching and growing raffles and lotteries for non-profit organisations alongside our response handling and strategy services.