Reviews
Some words of praise from our satisfied clients...
Very professional and knowledgeable.
We have worked with Committed Giving for many years now- we are a small charity who need an approachable friendly team which Committed Giving are. The team are extremely friendly and are always on hand to help with any issues no matter how small. We recently worked with them to change our website offering and they were very professional and knowledgeable. One to recommend!
Scottish Love in Action
Elspeth Fairgrieve, Business Coordinator
Always responsive, knowledgeable and helpful.
When we first decided to investigate offering our donors the ability to give by Direct Debit, another charity recommended Committed Giving. CG was then involved with literally every step of our DD journey. The CG team are always responsive, knowledgeable and helpful. They made clear the various options and the steps required to get to our destination and were always on hand to advise and help. Now that we have the process up and running, all of our transactions go seamlessly through the CGHub and we have the reassurance of knowing that CG are always here for us.
Community Security Trust
Andrew Morris, Director of Fundraising
The platform itself is reliable and really dependable.
The CommittedGiving platform is an integral part of our donation process. The platform itself is reliable and really dependable. It’s always a pleasure working with the CG team – they’re always there to lend a helping hand when needed.
Blue Cross
Elliot Tume, Digital Marketing Manager
Great customer service and quick responsive communication.
A great company to work with, from the initial transfer over of our Direct Debits through to launch of our new website donation platform, they have been highly professional throughout. We have received great customer service and quick responsive communication. The easy to use Committed Giving Hub has enabled us to effectively manage, monitor and process our online donations. I would highly recommend them!
Zoe's Place Trust
Lisa Retford, Group Finance Manager
Very efficient, professional and flexible.
I’ve found the team at Committed Giving to be very efficient, professional and flexible. Their online platform is easily navigable and their helpful and capable staff have provided great support, both in terms of everyday activities and discrete projects. I wouldn’t hesitate to recommend their services to other organisations.
Health Poverty Action
Siaffa Bunduka, Supporter Engagement Manager
Committed Giving provide an excellent service.
They are professional and friendly and always reply to our queries quickly. They were very helpful when we were developing our new website and continue to provide high quality ongoing support.
The Sick Children's Trust
Kellie Stewart, Head of Communications and Marketing
We've thoroughly enjoyed working with all the team at Committed Giving.
They have always gone above and beyond to answer our questions, guide us when we're stuck and ensure we get the results we need.
Two Wheels for Life
Zoë Herron Coleman, Communications Manager
They went above and beyond the call of duty.
CommittedGiving were amazing in helping us set up our online donation platform with real-time integration to our CRM. They went above and beyond the call of duty. Our requirements were very complex but CommittedGiving worked with a number of stakeholders to achieve our aims. Brilliant service!
World Horse Welfare
Dale Gedge, Head of IT
We've had some great results.
We've had some great results from the first few weeks of using CommittedGiving - increase in both the number and value of online donations!
Addenbrooke's Charitable Trust (ACT)
Paul White, Head of Donor Care
It is great working with CommittedGiving.
Such a breath of fresh air in comparison to other donation platforms. I am delighted with the platform and can't believe how easy it is to use and also how great even the basic packages look. In addition, your team have been so amazing in responding quickly to all my emails. Thank you!
Muscular Dystrophy UK
Alexa Taylor, Online Manager
Their level of high quality service and expertise is second to none.
CommittedGiving has provided us with a flexible and fully branded payment gateway that allows us to handle online payments and Direct Debits in an efficient manner. Their level of high quality service and expertise is second to none. I look forward to continuing our partnership way into the future.
Fight 4 Sight
Andy Godwin, Marketing Manager
We have no hesitation whatsoever in recommending them.
CommittedGiving have managed our complete Direct Debit processing service since 2002, working not only with us but with all our partner agencies and suppliers. Throughout that time we have always found them to be efficient, helpful and innovative and prepared to go that extra step to exceed our expectations.
Macmillian Cancer Support
Hannah Mahoney, Head of Customer Care
We highly recommend using their service - it's secure, easy to manage and incredibly cost effective.
CommittedGiving have continued to provide a fantastic service. The service is easy to use and there are many different reports you can run to make sure you are recognising donor patterns and help plan future giving strategies. They are incredibly supportive and are always on the other end of the phone if we have any queries - they are also super quick about updating any changes to our payment pages.
Teach First
Polly Aldridge, Officer - Individual Giving - External Relations
Catch up on our latest news & charity fundraising tips
-
Summer Bacs non-processing dates
August Direct Debit Non-Processing Calendar Dates For most of us, a summer holiday abroad is well overdue and has been a long time coming since the Covid restrictions over 2 years ago. As we start…
Continue reading
-
Information Security - It's a pass
ISO27001 re-certification completed We are delighted to report following an external audit this week that CommittedGiving has passed its ISO 27001 Information Security Management. Whilst we carry out Internal audits regularly, this BSI ISO annual…
Continue reading
-
CGHub gets Multi-Factor Authentication
Another security layer to protect your data From 4th July, we will be rolling out to our charity customers, Multi-Factor Authentication (MFA) as an added security step when logging into CGHub to access your supporter…
Continue reading
