Case Studies

Some examples that demonstrate the width and breadth of our service offering. Plenty more available – just ask!

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Reviews

Some words of praise from our satisfied Clients...

Scottish Love In Action

Very professional and knowledgeable.

We have worked with Committed Giving for many years now- we are a small charity who need an approachable friendly team which Committed Giving are. The team are extremely friendly and are always on hand to help with any issues no matter how small. We recently worked with them to change our website offering and they were very professional and knowledgeable. One to recommend!

Scottish Love in Action
Elspeth Fairgrieve, Business Coordinator

CST

Always responsive, knowledgeable and helpful.

When we first decided to investigate offering our donors the ability to give by Direct Debit, another charity recommended Committed Giving. CG was then involved with literally every step of our DD journey. The CG team are always responsive, knowledgeable and helpful. They made clear the various options and the steps required to get to our destination and were always on hand to advise and help. Now that we have the process up and running, all of our transactions go seamlessly through the CGHub and we have the reassurance of knowing that CG are always here for us.

Community Security Trust
Andrew Morris, Director of Fundraising

Blue Cross

The platform itself is reliable and really dependable.

The CommittedGiving platform is an integral part of our donation process. The platform itself is reliable and really dependable. It’s always a pleasure working with the CG team – they’re always there to lend a helping hand when needed.

Blue Cross
Elliot Tume, Digital Marketing Manager

Zoes Place Trust

Great customer service and quick responsive communication.

A great company to work with, from the initial transfer over of our Direct Debits through to launch of our new website donation platform, they have been highly professional throughout. We have received great customer service and quick responsive communication. The easy to use Committed Giving Hub has enabled us to effectively manage, monitor and process our online donations. I would highly recommend them!

Zoe's Place Trust
Lisa Retford, Group Finance Manager

Health Poverty Action

Very efficient, professional and flexible.

I’ve found the team at Committed Giving to be very efficient, professional and flexible. Their online platform is easily navigable and their helpful and capable staff have provided great support, both in terms of everyday activities and discrete projects. I wouldn’t hesitate to recommend their services to other organisations.

Health Poverty Action
Siaffa Bunduka, Supporter Engagement Manager

TheSickChildrensTrust

Committed Giving provide an excellent service.

They are professional and friendly and always reply to our queries quickly. They were very helpful when we were developing our new website and continue to provide high quality ongoing support.

The Sick Children's Trust
Kellie Stewart, Head of Communications and Marketing

Two Wheels For Life

We've thoroughly enjoyed working with all the team at Committed Giving.

They have always gone above and beyond to answer our questions, guide us when we're stuck and ensure we get the results we need.

Two Wheels for Life
Zoë Herron Coleman, Communications Manager

World Horse Welfare

They went above and beyond the call of duty.

CommittedGiving were amazing in helping us set up our online donation platform with real-time integration to our CRM. They went above and beyond the call of duty. Our requirements were very complex but CommittedGiving worked with a number of stakeholders to achieve our aims. Brilliant service!

World Horse Welfare
Dale Gedge, Head of IT

Blue Cross

We've had some great results.

We've had some great results from the first few weeks of using CommittedGiving - increase in both the number and value of online donations!

Addenbrooke's Charitable Trust (ACT)
Paul White, Head of Donor Care

Blue Cross

It is great working with CommittedGiving.

Such a breath of fresh air in comparison to other donation platforms. I am delighted with the platform and can't believe how easy it is to use and also how great even the basic packages look. In addition, your team have been so amazing in responding quickly to all my emails. Thank you!

Muscular Dystrophy UK
Alexa Taylor, Online Manager

Blue Cross

Their level of high quality service and expertise is second to none.

CommittedGiving has provided us with a flexible and fully branded payment gateway that allows us to handle online payments and Direct Debits in an efficient manner. Their level of high quality service and expertise is second to none. I look forward to continuing our partnership way into the future.

Fight 4 Sight
Andy Godwin, Marketing Manager

Blue Cross

We have no hesitation whatsoever in recommending them.

CommittedGiving have managed our complete Direct Debit processing service since 2002, working not only with us but with all our partner agencies and suppliers. Throughout that time we have always found them to be efficient, helpful and innovative and prepared to go that extra step to exceed our expectations.

Macmillian Cancer Support
Hannah Mahoney, Head of Customer Care

Blue Cross

We highly recommend using their service - it's secure, easy to manage and incredibly cost effective.

CommittedGiving have continued to provide a fantastic service. The service is easy to use and there are many different reports you can run to make sure you are recognising donor patterns and help plan future giving strategies. They are incredibly supportive and are always on the other end of the phone if we have any queries - they are also super quick about updating any changes to our payment pages.

Teach First
Polly Aldridge, Officer - Individual Giving - External Relations

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Hannah Trott

Developer

A star developer working mainly on the Hub. Completed her MSc Information Technology Management for Business following her BSc at Greenwich University in 2012 and joined us in January 2013. “I really enjoy being part of the team as we all help and support one another but can still enjoy each other’s sense of humour (well those who have got one).”

Interested in loads of things, including reading, dancing, swimming and tri-athalons.

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Mathew Harris

Director

Mathew Joined CommittedGiving way back in 2002 at the same time as the launch of our then brand new online fundraising service – which at that time consisted of just the one Client!

He has played a major role in developing and enhancing the core applications and services since that time and now, as a Director of the company, manages some of our major Client, Supplier and Partner relationships as well as getting heavily involved in new business generation and product development.

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Richard Kujawski

IT Manager

All round technical whizz. Amongst other things looks after our servers, provides database administration support, manages third party software and licences. And on top of all this finds time to deal with Clients and develop and implement many of the public facing fundraising web pages. Currently our longest serving team member and long may he continue to be so.

Not surprisingly in his spare time loves tinkering with computers and other high tech pieces of kit. Keeps fit running around the countryside geo caching with his family.

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Jonathan Peters

Software Technician

“Honest, adaptable and loyal with extensive IT experience. Possesses wide ranging software and technology knowledge. A good team member.” That’s what he tells us. And, to be fair, it’s all true.

Currently using his all-round skills to support key systems and Clients and finding time to get involved in project and system developments. A real asset to the team.

In his spare time a dedicated family man with a keen interest in all things aviation. A real high flyer!

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Holly Bratton-Smith

Systems Developer

Very pleased to be part of the team and learning something new every day. Graduated with a BSc Computer Science from University of Greenwich and have previous experience in the payment industry.

Love to travel, particularly to places to see animals. Enjoy going out to the cinema, music gigs, football matches and spending time with family.

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Jerry Traves

IT Application & Production Support Operator

A certified software tester with degrees from Oxford & Open universities, Jerry joins us after a long stint in the IT department of a major travel & financial services company. Working in production data management and UAT he really enjoys the flexible, positive ‘can do’ ethos of the team.

Outside working hours he spends most of his time in the garden or on DIY projects, but would rather be cycling or walking with his family.

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Monika Wyszomirska

Operations Manager

Monika joins us from a city based legal company and is now responsible for all our production data management needs.

She brings a Master’s Degree in Human Resources Management, a Bachelor’s Degree in Accountancy and a passion for data and detail. So facts, figures and colleagues are in safe hands!

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Carol Sarreti

Head of Marketing

Previously worked in a marketing role in the Insurance Sector and worked for Lloyd’s of London as an attorney in the City too, so no stranger when it comes to attention-to-detail and accuracy in the financial sector. Graduated in law from the University of Warwick and is level 4 qualified with the Chartered Institute of Marketing.

A wordsmith who loves anything arty. Has been known to paint abstract expressionist paintings and is fond of long-distance walking. Happiest when travelling, and spending time with the family.

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Adam Griggs

Group Chief Financial Officer

A highly experienced fellow of the Institute of Chartered Accountants in England and Wales and graduated in law at the University of Birmingham. Prior to working at CommittedGiving, Adam held several Chief Financial Officer roles in a variety of sectors, including travel and leisure, manufacturing, and retail.

An amateur musician, Adam plays keyboards and guitar and, once upon a time, did the backing vocals in a cover band. Adam also loves classic cars, restoring old cars, and riding motorcycles. He once spent three years restoring a classic mini with his son and rides a BMW R1250GS motorbike which has taken him to many places, including all the way around the NC500 in Scotland and down to the Black Forest in Germany.

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Terri Keadin

Head of Human Resources

I am a Chartered Member of the Chartered Institute of Personnel and Development and have worked in HR for a number of years in various business sectors including retail, logistics, professional services and the motor industry. When not in work I enjoy running, baking and walking my dogs.

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