At CommittedGiving, we understand the need for a totally flexible approach to Direct Debit processing. Some charities prefer us to manage everything for them; others are happy processing offline Direct Debits themselves inhouse but need the services of a trusted partner when it comes to managing the online side of things.
"Most important for us was avoiding any impact on our supporters. The change was seamless, and anyone coming to our website to sign up for a Direct Debit has a quick, easy and secure experience. And for our internal teams, CommittedGiving has ensured that data extraction and reporting are just as easy, so we can access what we need, precisely when we need it."
Whatever a charity needs, we can provide a simple, pain-free solution that fits.
Scott Gray, Chief Commercial Officer (Charity Division) at CommittedGiving said:
“Our Direct Debit service is designed to meet the demands and expectations of today’s charities and their supporters – through insight, technology, and exceptional service, we aim to provide the very best experience possible for everyone involved. We totally understand that our clients need a flexible Direct Debit service that fits in around their needs and brand not ours; giving them control and visibility, whilst letting them choose the level of service they need. We are delighted to have achieved that for Worldwide Cancer Research.”
Worldwide Cancer Research is a great example of a charity that came to us seeking that flexible ‘mix and match’ approach to their donation payment processing.