Latest News

Check out our latest news as it happens - come back regularly for more information

Date tag 23 Jan 2023

Category tagNews

Author tagCommittedGiving Team

Some of the reasons our clients love CommittedGiving’s Virtual Gifts solutions

We asked some of our clients what they liked about our Virtual Gifts solutions, and this is what they said: It’s a value-exchange product, popular in tight economic times Supporters can send a virtual gift…

Date tag 09 Jan 2023

Category tagNews

Author tagCommittedGiving Team

How do Virtual Gifts work?

Virtual Gifts are, in most cases, non-physical. Typically, a supporter will select their gift from a menu of gift choices on the charity’s regular or one-off Virtual Gifts page on their website, each gift having…

Date tag 09 Dec 2022

Category tagNews

Author tagCommittedGiving Team

Bacs Processing Christmas 2022

It's beginning to feel a lot like Christmas...... and as we start to prepare for the holiday season, it is important that you consider the Bacs non-processing days over Christmas and New Year so you…

Date tag 22 Nov 2022

Category tagNews

Author tagCommittedGiving Team

Christmas 2022 Opening Hours

With almost one month to go to Christmas, we have detailed below our opening arrangements during this time, so we are on hand to answer any questions and ensure no interruption to your payment and…

Date tag 12 Oct 2022

Category tagNews

Author tagCommittedGiving Team

Impact to supporter communications during the Royal Mail Strikes

As you may be aware, CWU trade union members in the UK, including Royal Mail and Parcel Force, have planned industrial strike action on the following dates*:   October November December 13th 2nd - 4th…

Date tag 06 Oct 2022

Category tagNews

Author tagCommittedGiving Team

Bacs Processing Calendar 2023

With still under three months to Christmas, most of us have probably not even thought about New Year plans to see in 2023 but that does not stop us thinking ahead of what the non-processing…

Date tag 12 Sep 2022

Category tagNews

Author tagCommittedGiving Team

State Funeral Bacs Payment Changes

Bank Holiday for the state funeral of HM The Queen It was announced that an additional Bank Holiday to mark the State Funeral of Queen Elizabeth II will take place on Monday 19th September 2022.…

Date tag 20 Jul 2022

Category tagNews

Author tagCommittedGiving Team

Summer Bacs non-processing dates

August Direct Debit Non-Processing Calendar Dates For most of us, a summer holiday abroad is well overdue and has been a long time coming since the Covid restrictions over 2 years ago. As we start…

Date tag 11 Jul 2022

Category tagNews

Author tagCommittedGiving Team

Information Security - It's a pass

ISO27001 re-certification completed We are delighted to report following an external audit this week that CommittedGiving has passed its ISO 27001 Information Security Management. Whilst we carry out Internal audits regularly, this BSI ISO annual…

Date tag 20 Jun 2022

Category tagNews

Author tagCommittedGiving Team

CGHub gets Multi-Factor Authentication

Another security layer to protect your data From 4th July, we will be rolling out to our charity customers, Multi-Factor Authentication (MFA) as an added security step when logging into CGHub to access your supporter…

Date tag 17 Jun 2022

Category tagNews

Author tagCommittedGiving Team

Fundraising Convention is back!

After a few years away, it is great that this years Chartered Institute of Fundraising National Fundraising Convention is back at the Barbican, London between 4th - 6th July. Last week we attended the Scottish…

Date tag 30 May 2022

Category tagNews

Author tagCommittedGiving Team

Introducing GivingPay

New charity payment facility radically simplifies donating process A new fast and secure payment solution, GivingPay has been created to simplify the commonly-fragmented donation process for charities of all sizes. CommittedGiving, part of the MFS…
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Hannah Trott


A star developer working mainly on the Hub. Completed her MSc Information Technology Management for Business following her BSc at Greenwich University in 2012 and joined us in January 2013. “I really enjoy being part of the team as we all help and support one another but can still enjoy each other’s sense of humour (well those who have got one).”

Interested in loads of things, including reading, dancing, swimming and tri-athalons.

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Mathew Harris


Mathew Joined CommittedGiving way back in 2002 at the same time as the launch of our then brand new online fundraising service – which at that time consisted of just the one Client!

He has played a major role in developing and enhancing the core applications and services since that time and now, as a Director of the company, manages some of our major Client, Supplier and Partner relationships as well as getting heavily involved in new business generation and product development.

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Richard Kujawski

IT Manager

All round technical whizz. Amongst other things looks after our servers, provides database administration support, manages third party software and licences. And on top of all this finds time to deal with Clients and develop and implement many of the public facing fundraising web pages. Currently our longest serving team member and long may he continue to be so.

Not surprisingly in his spare time loves tinkering with computers and other high tech pieces of kit. Keeps fit running around the countryside geo caching with his family.

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Jonathan Peters

Software Technician

“Honest, adaptable and loyal with extensive IT experience. Possesses wide ranging software and technology knowledge. A good team member.” That’s what he tells us. And, to be fair, it’s all true.

Currently using his all-round skills to support key systems and Clients and finding time to get involved in project and system developments. A real asset to the team.

In his spare time a dedicated family man with a keen interest in all things aviation. A real high flyer!

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Holly Bratton-Smith

Systems Developer

Very pleased to be part of the team and learning something new every day. Graduated with a BSc Computer Science from University of Greenwich and have previous experience in the payment industry.

Love to travel, particularly to places to see animals. Enjoy going out to the cinema, music gigs, football matches and spending time with family.

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Jerry Traves

IT Application & Production Support Operator

A certified software tester with degrees from Oxford & Open universities, Jerry joins us after a long stint in the IT department of a major travel & financial services company. Working in production data management and UAT he really enjoys the flexible, positive ‘can do’ ethos of the team.

Outside working hours he spends most of his time in the garden or on DIY projects, but would rather be cycling or walking with his family.

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Monika Wyszomirska

Operations Manager

Monika joins us from a city based legal company and is now responsible for all our production data management needs.

She brings a Master’s Degree in Human Resources Management, a Bachelor’s Degree in Accountancy and a passion for data and detail. So facts, figures and colleagues are in safe hands!

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Carol Sarreti

Head of Marketing

Previously worked in a marketing role in the Insurance Sector and worked for Lloyd’s of London as an attorney in the City too, so no stranger when it comes to attention-to-detail and accuracy in the financial sector. Graduated in law from the University of Warwick and is level 4 qualified with the Chartered Institute of Marketing.

A wordsmith who loves anything arty. Has been known to paint abstract expressionist paintings and is fond of long-distance walking. Happiest when travelling, and spending time with the family.

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Adam Griggs

Group Chief Financial Officer

A highly experienced fellow of the Institute of Chartered Accountants in England and Wales and graduated in law at the University of Birmingham. Prior to working at CommittedGiving, Adam held several Chief Financial Officer roles in a variety of sectors, including travel and leisure, manufacturing, and retail.

An amateur musician, Adam plays keyboards and guitar and, once upon a time, did the backing vocals in a cover band. Adam also loves classic cars, restoring old cars, and riding motorcycles. He once spent three years restoring a classic mini with his son and rides a BMW R1250GS motorbike which has taken him to many places, including all the way around the NC500 in Scotland and down to the Black Forest in Germany.

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Terri Keadin

Head of Human Resources

I am a Chartered Member of the Chartered Institute of Personnel and Development and have worked in HR for a number of years in various business sectors including retail, logistics, professional services and the motor industry. When not in work I enjoy running, baking and walking my dogs.

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