CommittedGiving, Mosaic FS & Telebank are now Elovate!

New name, same company values. Learn more

Latest News

Check out our latest news as it happens - come back regularly for more information

Date tag 30 Jun 2023

Category tagNews

Author tagCommittedGiving Team

Announcing our new identity – introducing Elovate

We have some exciting news to share! CommittedGiving has joined the three other companies in our group - Mosaic Fulfilment Solutions, Telebank and Thorn Distribution – in the creation of one unique organisation. By operating…

Date tag 27 Mar 2023

Category tagNews

Author tagCommittedGiving Team

May Bank Holidays and Your Charity’s BACS Direct Debit Processing

Plan Ahead Now And Reduce Delayed Payments: Here Are Your Key May Bank Holiday BACS Processing Dates. With three national bank holidays in the UK during May 2023 (that’s one more than usual, thanks to…

Date tag 21 Mar 2023

Category tagNews

Author tagCommittedGiving Team

Regular Giving: Online Donation Pages and Direct Debit Payment Processing Without the Tie-Ins

With CommittedGiving, you can pick and mix the services you want, and only pay for the services you really need. As charity experts, we know that many of our competitors no longer offer online donation…

Date tag 17 Mar 2023

Category tagNews

Author tagCommittedGiving Team

Bank Holiday Direct Debit Processing – Plan Ahead for Easter 7-10 April 2023

Your Key Easter Bank Holiday BACS Processing Dates. The Easter Bank Holiday is fast approaching, with the long Easter bank holiday weekend falling 7-10 April this year. It is imperative to plan in plenty of…

Date tag 13 Mar 2023

Category tagNews

Author tagCommittedGiving Team

How Digitally Confident Is Your Charity?

Our Three Digital Products Making a Big Difference to Charities Right Now. How digitally equipped is your charity right now? Digitalisation has become a higher priority for most charities following the pandemic - yet over…

Date tag 03 Mar 2023

Category tagNews

Author tagCommittedGiving Team

Hybrid working - what does it mean for your Direct Debit payments?

The rise of hybrid working Almost half of all working adults worked from home during the Covid pandemic, and many discovered a better work-life balance as a result. Unsurprisingly, once restrictions lifted, working patterns expanded…

Date tag 13 Feb 2023

Category tagNews

Author tagCommittedGiving Team

Bacs Approved Bureau Audit

CommittedGiving passes Bacs Approved Bureau Inspection with flying colours As a Direct Debit Bureau to the charity sector, we have been a Bacs Approved Bureau for over twenty years; trusted to manage and process donations,…

Date tag 23 Jan 2023

Category tagNews

Author tagCommittedGiving Team

Some of the reasons our clients love CommittedGiving’s Virtual Gifts solutions

We asked some of our clients what they liked about our Virtual Gifts solutions, and this is what they said: It’s a value-exchange product, popular in tight economic times Supporters can send a virtual gift…

Date tag 09 Jan 2023

Category tagNews

Author tagCommittedGiving Team

How do Virtual Gifts work?

Virtual Gifts are, in most cases, non-physical. Typically, a supporter will select their gift from a menu of gift choices on the charity’s regular or one-off Virtual Gifts page on their website, each gift having…

Date tag 09 Dec 2022

Category tagNews

Author tagCommittedGiving Team

Bacs Processing Christmas 2022

It's beginning to feel a lot like Christmas...... and as we start to prepare for the holiday season, it is important that you consider the Bacs non-processing days over Christmas and New Year so you…

Date tag 22 Nov 2022

Category tagNews

Author tagCommittedGiving Team

Christmas 2022 Opening Hours

With almost one month to go to Christmas, we have detailed below our opening arrangements during this time, so we are on hand to answer any questions and ensure no interruption to your payment and…

Date tag 12 Oct 2022

Category tagNews

Author tagCommittedGiving Team

Impact to supporter communications during the Royal Mail Strikes

As you may be aware, CWU trade union members in the UK, including Royal Mail and Parcel Force, have planned industrial strike action on the following dates*:   October November December 13th 2nd - 4th…
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Hannah Trott


A star developer working mainly on the Hub. Completed her MSc Information Technology Management for Business following her BSc at Greenwich University in 2012 and joined us in January 2013. “I really enjoy being part of the team as we all help and support one another but can still enjoy each other’s sense of humour (well those who have got one).”

Interested in loads of things, including reading, dancing, swimming and tri-athalons.

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Mathew Harris


Mathew Joined CommittedGiving way back in 2002 at the same time as the launch of our then brand new online fundraising service – which at that time consisted of just the one Client!

He has played a major role in developing and enhancing the core applications and services since that time and now, as a Director of the company, manages some of our major Client, Supplier and Partner relationships as well as getting heavily involved in new business generation and product development.

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Richard Kujawski

IT Manager

All round technical whizz. Amongst other things looks after our servers, provides database administration support, manages third party software and licences. And on top of all this finds time to deal with Clients and develop and implement many of the public facing fundraising web pages. Currently our longest serving team member and long may he continue to be so.

Not surprisingly in his spare time loves tinkering with computers and other high tech pieces of kit. Keeps fit running around the countryside geo caching with his family.

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Jonathan Peters

Software Technician

“Honest, adaptable and loyal with extensive IT experience. Possesses wide ranging software and technology knowledge. A good team member.” That’s what he tells us. And, to be fair, it’s all true.

Currently using his all-round skills to support key systems and Clients and finding time to get involved in project and system developments. A real asset to the team.

In his spare time a dedicated family man with a keen interest in all things aviation. A real high flyer!

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Holly Bratton-Smith

Systems Developer

Very pleased to be part of the team and learning something new every day. Graduated with a BSc Computer Science from University of Greenwich and have previous experience in the payment industry.

Love to travel, particularly to places to see animals. Enjoy going out to the cinema, music gigs, football matches and spending time with family.

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Jerry Traves

IT Application & Production Support Operator

A certified software tester with degrees from Oxford & Open universities, Jerry joins us after a long stint in the IT department of a major travel & financial services company. Working in production data management and UAT he really enjoys the flexible, positive ‘can do’ ethos of the team.

Outside working hours he spends most of his time in the garden or on DIY projects, but would rather be cycling or walking with his family.

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Monika Wyszomirska

Operations Manager

Monika joins us from a city based legal company and is now responsible for all our production data management needs.

She brings a Master’s Degree in Human Resources Management, a Bachelor’s Degree in Accountancy and a passion for data and detail. So facts, figures and colleagues are in safe hands!

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Carol Sarreti

Head of Marketing

Previously worked in a marketing role in the Insurance Sector and worked for Lloyd’s of London as an attorney in the City too, so no stranger when it comes to attention-to-detail and accuracy in the financial sector. Graduated in law from the University of Warwick and is level 4 qualified with the Chartered Institute of Marketing.

A wordsmith who loves anything arty. Has been known to paint abstract expressionist paintings and is fond of long-distance walking. Happiest when travelling, and spending time with the family.

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Adam Griggs

Group Chief Financial Officer

A highly experienced fellow of the Institute of Chartered Accountants in England and Wales and graduated in law at the University of Birmingham. Prior to working at CommittedGiving, Adam held several Chief Financial Officer roles in a variety of sectors, including travel and leisure, manufacturing, and retail.

An amateur musician, Adam plays keyboards and guitar and, once upon a time, did the backing vocals in a cover band. Adam also loves classic cars, restoring old cars, and riding motorcycles. He once spent three years restoring a classic mini with his son and rides a BMW R1250GS motorbike which has taken him to many places, including all the way around the NC500 in Scotland and down to the Black Forest in Germany.

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Terri Keadin

Head of Human Resources

I am a Chartered Member of the Chartered Institute of Personnel and Development and have worked in HR for a number of years in various business sectors including retail, logistics, professional services and the motor industry. When not in work I enjoy running, baking and walking my dogs.

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