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Choice & Control - Online Direct Debits

Choice & Control - Online Direct Debits

Date tag 16 Mar 2022
Author tagCommittedGiving Team
Category tagNews

It’s important you can source what’s needed for your online regular giving programme without being tied up with add-ons

For instance, do you need an online regular giving platform but not the Direct Debit processing because you manage this in-house?

We’ve noticed a good deal of sector commentary recently about difficulties in finding online donations platforms that don’t come connected to payment processing services as a prerequisite. It seems this is becoming more and more prevalent, with some charities telling us that another online Direct Debit platform will shortly be consolidating its services in this way, so they will no longer be able to use their giving pages if they want to continue processing their own Direct Debits.

If your charity finds it’s in this position, we can help.

At CommittedGiving we believe in supporting charities with the services they really need. Our ethos is all about giving you the choice and flexibility to maximise your fundraising, while ensuring you enjoy the level of control you choose.

Online Direct Debits with control and flexibility

Our CGDonate platform can be used for one-off and/or regular payments via online Direct Debit. We can work with you to design and create a fully charity branded regular giving page that allows you to accept Paperless Direct Debits via your website.

Whilst we can also process your Direct Debits for you, we are aware that many charities still process in-house and we’re very happy to support that too. Our CGDonate eDirect Debit pages give you full access to download and import donations information directly into your CRM system for Direct Debit setup and on-going collections. And we’ll support you all the way, with guidance and advice on how to integrate and get the most from your pages.

Why us?

For 20 years charities have been trusting us to create the highest quality online donation pages and to manage their payments. This means we’ve pioneered online giving, we have a wealth of knowledge and experience behind the services we offer, finely tuned so you are assisted in your fundraising both efficiently and effectively.

We’re happy to talk you through how we help others and demonstrate a host of live examples from the small, medium and large charities we work with, so you can see what we could achieve for you.

Don’t delay – let us help you today

If you need an alternative giving platform and need to switch quickly, let us help you make that switch with no interruption to your regular payments.

We can work with your existing page design to get you up and running. And later review with you how this might be changed or improved to help you sign up more regular supporters through the best possible online donation experience.

Call: 01795 608174


CommittedGiving Team
Written by:

CommittedGiving Team

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Hannah Trott


A star developer working mainly on the Hub. Completed her MSc Information Technology Management for Business following her BSc at Greenwich University in 2012 and joined us in January 2013. “I really enjoy being part of the team as we all help and support one another but can still enjoy each other’s sense of humour (well those who have got one).”

Interested in loads of things, including reading, dancing, swimming and tri-athalons.

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Mathew Harris


Mathew Joined CommittedGiving way back in 2002 at the same time as the launch of our then brand new online fundraising service – which at that time consisted of just the one Client!

He has played a major role in developing and enhancing the core applications and services since that time and now, as a Director of the company, manages some of our major Client, Supplier and Partner relationships as well as getting heavily involved in new business generation and product development.

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Richard Kujawski

IT Manager

All round technical whizz. Amongst other things looks after our servers, provides database administration support, manages third party software and licences. And on top of all this finds time to deal with Clients and develop and implement many of the public facing fundraising web pages. Currently our longest serving team member and long may he continue to be so.

Not surprisingly in his spare time loves tinkering with computers and other high tech pieces of kit. Keeps fit running around the countryside geo caching with his family.

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Jonathan Peters

Software Technician

“Honest, adaptable and loyal with extensive IT experience. Possesses wide ranging software and technology knowledge. A good team member.” That’s what he tells us. And, to be fair, it’s all true.

Currently using his all-round skills to support key systems and Clients and finding time to get involved in project and system developments. A real asset to the team.

In his spare time a dedicated family man with a keen interest in all things aviation. A real high flyer!

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Holly Bratton-Smith

Systems Developer

Very pleased to be part of the team and learning something new every day. Graduated with a BSc Computer Science from University of Greenwich and have previous experience in the payment industry.

Love to travel, particularly to places to see animals. Enjoy going out to the cinema, music gigs, football matches and spending time with family.

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Jerry Traves

IT Application & Production Support Operator

A certified software tester with degrees from Oxford & Open universities, Jerry joins us after a long stint in the IT department of a major travel & financial services company. Working in production data management and UAT he really enjoys the flexible, positive ‘can do’ ethos of the team.

Outside working hours he spends most of his time in the garden or on DIY projects, but would rather be cycling or walking with his family.

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Monika Wyszomirska

Operations Manager

Monika joins us from a city based legal company and is now responsible for all our production data management needs.

She brings a Master’s Degree in Human Resources Management, a Bachelor’s Degree in Accountancy and a passion for data and detail. So facts, figures and colleagues are in safe hands!

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Carol Sarreti

Head of Marketing

Previously worked in a marketing role in the Insurance Sector and worked for Lloyd’s of London as an attorney in the City too, so no stranger when it comes to attention-to-detail and accuracy in the financial sector. Graduated in law from the University of Warwick and is level 4 qualified with the Chartered Institute of Marketing.

A wordsmith who loves anything arty. Has been known to paint abstract expressionist paintings and is fond of long-distance walking. Happiest when travelling, and spending time with the family.

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Adam Griggs

Group Chief Financial Officer

A highly experienced fellow of the Institute of Chartered Accountants in England and Wales and graduated in law at the University of Birmingham. Prior to working at CommittedGiving, Adam held several Chief Financial Officer roles in a variety of sectors, including travel and leisure, manufacturing, and retail.

An amateur musician, Adam plays keyboards and guitar and, once upon a time, did the backing vocals in a cover band. Adam also loves classic cars, restoring old cars, and riding motorcycles. He once spent three years restoring a classic mini with his son and rides a BMW R1250GS motorbike which has taken him to many places, including all the way around the NC500 in Scotland and down to the Black Forest in Germany.

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Terri Keadin

Head of Human Resources

I am a Chartered Member of the Chartered Institute of Personnel and Development and have worked in HR for a number of years in various business sectors including retail, logistics, professional services and the motor industry. When not in work I enjoy running, baking and walking my dogs.

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