Do you know your ADDACS from your AUDDIS or ARUDD ?!

Do you know your ADDACS from your AUDDIS or ARUDD ?!

Date tag 21 Feb 2022
Author tagCommittedGiving Team
Category tagNews

In this final feature post on Bacs Direct Debit reports, we take a look at the largest report:

ADDACS - Automated Direct Debit Amendment and Cancellation Service

The ADDACS report gives you information on cancelled supporters and also any bank account changes that will impact your Direct Debit claim files. This report is vital and all requests should be updated within three working days, but daily if you can.

You may have also seen the adverts for Current Account Switch Services, promoting supporters to switch with ease to another bank. These bank account transfers are all messaged to you in this report, so you can make sure your payment data is accurate and no donations, membership fees or lottery plays get missed.

Why is it Important?

Not only is it a requirement under the Bacs scheme rules to ensure all reports are dealt with, here are our top three reasons it matters to you:

  1. You don't claim for a Direct Debit when you know the Instruction has already been cancelled. This will reduce your bank fees and unpaid item processes - saving you time and money!
  2.  Amending bank details will ensure future collection success, meaning more money in the pot in the future 
  3. Ability to contact your supporter quickly on cancellation, to thank them, and give them options to support you again - again, increasing the potential for more money 

CommittedGiving - we take the hassle from you and keep on top of these reports for you, saving time and money

As a Bacs Approved Bureau, we manage all Bacs reports on behalf of our charities, making sure your Addacs, Auddis, and Arudd are all dealt with promptly, that correspondence is sent if needed, and reported back to you via our CGHub.

To learn more about the other two Bacs reports featured in this blog series, please click on ARUDD or AUDDIS.

CommittedGiving Team
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CommittedGiving Team

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Nigel Harris

Director & Founder

Director and founder member of the company. Particular responsibility these days for day to management of the Company and Client and Supplier relationships. Most definitely not an IT person, “I’m really thankful to be surrounded by such a good team of geeks who do know what they are doing.”

Nowadays, outside of work, enjoys travel and eating out, preferably combining both and also the company of his gorgeous grandkids. Oh, and also is a life long supporter of Gillingham Football Club, but hasn’t allowed that to adversely affect his life.

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Hannah Trott


A star developer working mainly on the Hub. Completed her MSc Information Technology Management for Business following her BSc at Greenwich University in 2012 and joined us in January 2013. “I really enjoy being part of the team as we all help and support one another but can still enjoy each other’s sense of humour (well those who have got one).”

Interested in loads of things, including reading, dancing, swimming and tri-athalons.

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