Test Migration

Test Migration

Date tag 01 Sep 2022
Author tagCommittedGiving Team
Category tagCase Studies - Test

Over the years we have helped many clients move their existing service into our hosted and managed service. The reasons for this can be many and varied: perhaps the current service is being run internally and the required manpower, software, licences and time needed to ensure successful running is becoming prohibitive and expensive. Or maybe it is already being outsourced to a different external provider bureau and its just time for a change. Or it could be just that’s it has outgrown the original solution and now needs a completely new approach.

Whatever the reason we can provide the solution.

Orbis UK is a typical example.

Orbis UK CG

Early in 2020 they, along with their web design agency Electric Putty (EP), approached us as they were looking to implement a new website and were taking the opportunity to review their current online donation processes. Clearly they were impressed by our response to the enquiry as they commissioned us to work alongside EP to develop and implement the donation pages of their new website.

At the time their Direct Debit service was being managed by a third party bureau. So, in addition to hosting the donation pages we also put a plan together to organise the migration of their existing DD’s from the incumbent bureau to our proven and efficient managed bureau service. We dealt with the paperwork and liaised with all parties to ensure a smooth and on-time transfer with no break in claim schedules. Supporters were unaffected and didn’t even know that a change of bureau had taken place.

Their old credit / debit card processing function was cumbersome and inflexible. So that also had to be enhanced. We worked with our payment partner, Global Payments, to setup a new merchant account and gateway that was more suited to Orbis’s needs. Donations can now be processed online and offline and other options, such as PayPal, have been seamlessly integrated allowing for much better and customised reporting.

All of the services can now be managed and administered from one application: the CGHub. No longer does Orbis need to access several different systems in order to find out what has been going on. The improvements are extensive, and the icing on the cake is that charges across all aspects of the new services are less now than what Orbis were previously paying.

CommittedGiving Team
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CommittedGiving Team

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Nigel Harris

Director & Founder

Director and founder member of the company. Particular responsibility these days for day to management of the Company and Client and Supplier relationships. Most definitely not an IT person, “I’m really thankful to be surrounded by such a good team of geeks who do know what they are doing.”

Nowadays, outside of work, enjoys travel and eating out, preferably combining both and also the company of his gorgeous grandkids. Oh, and also is a life long supporter of Gillingham Football Club, but hasn’t allowed that to adversely affect his life.

team hobby

Hannah Trott

Developer

A star developer working mainly on the Hub. Completed her MSc Information Technology Management for Business following her BSc at Greenwich University in 2012 and joined us in January 2013. “I really enjoy being part of the team as we all help and support one another but can still enjoy each other’s sense of humour (well those who have got one).”

Interested in loads of things, including reading, dancing, swimming and tri-athalons.

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Mathew Harris

Director

Mathew Joined CommittedGiving way back in 2002 at the same time as the launch of our then brand new online fundraising service – which at that time consisted of just the one Client!

He has played a major role in developing and enhancing the core applications and services since that time and now, as a Director of the company, manages some of our major Client, Supplier and Partner relationships as well as getting heavily involved in new business generation and product development.

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Richard Kujawski

IT Manager

All round technical whizz. Amongst other things looks after our servers, provides database administration support, manages third party software and licences. And on top of all this finds time to deal with Clients and develop and implement many of the public facing fundraising web pages. Currently our longest serving team member and long may he continue to be so.

Not surprisingly in his spare time loves tinkering with computers and other high tech pieces of kit. Keeps fit running around the countryside geo caching with his family.

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Jonathan Peters

Software Technician

“Honest, adaptable and loyal with extensive IT experience. Possesses wide ranging software and technology knowledge. A good team member.” That’s what he tells us. And, to be fair, it’s all true.

Currently using his all-round skills to support key systems and Clients and finding time to get involved in project and system developments. A real asset to the team.

In his spare time a dedicated family man with a keen interest in all things aviation. A real high flyer!

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Holly Bratton-Smith

Systems Developer

Very pleased to be part of the team and learning something new every day. Graduated with a BSc Computer Science from University of Greenwich and have previous experience in the payment industry.

Love to travel, particularly to places to see animals. Enjoy going out to the cinema, music gigs, football matches and spending time with family.

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Jerry Traves

IT Application & Production Support Operator

A certified software tester with degrees from Oxford & Open universities, Jerry joins us after a long stint in the IT department of a major travel & financial services company. Working in production data management and UAT he really enjoys the flexible, positive ‘can do’ ethos of the team.

Outside working hours he spends most of his time in the garden or on DIY projects, but would rather be cycling or walking with his family.

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Monika Wyszomirska

Operations Manager

Monika joins us from a city based legal company and is now responsible for all our production data management needs.

She brings a Master’s Degree in Human Resources Management, a Bachelor’s Degree in Accountancy and a passion for data and detail. So facts, figures and colleagues are in safe hands!

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