Trusted Direct Debit services as individual as you
As charity payment experts, we know how important it is for you to be able to streamline your processing, get payments made and reconciled quickly, and run reports whenever you need them. Our flexible and personal Direct Debit Management service gives you total control and campaign insight, as well as all the tools you need to maximise your payments and engage with supporters.
Fees as simple as we can make them!
We don’t believe in fitting every charity into the same box or dictating how you do things. Which is why we designed and developed our service with a truly personal and flexible feel. We offer a choice of two packages with low monthly and transaction fees that we can fit to your needs.
"Our Direct Debit service is designed to meet the demands and expectations of today’s charities and their supporters – through insight, technology and exceptional service for the very best experience possible for everyone involved."
One platform - no stress
To make things easy, we offer one platform that works across all our services. We’ve developed it hand in hand with our charity clients to provide what we believe is the best charity Direct Debit solution on the market!
Whether you want to gain data driven supporter insight, generate payment and attrition reports, or amend a supporter’s Direct Debit details, you can do it all, quickly and easily via a simple dashboard.
Some of our existing charities
Integration know how
When you’re ready to consider API Integration our technology team will be on hand to discuss CRM integration or third-party connections to speed up first payments and reduce administration time.
Feeling the love - Personal Supporter Communications
We understand how important it is to communicate with supporters quickly, and to make every contact feel personal.
From a simple thank you, to more sophisticated campaign or payment led communications, we work with you to make sure each one engages supporters with your cause and treats them as the individuals they are.
Whether you’re sending letters or emails, we can help.
Now a bit more about us
A charity only Direct Debit Payment Service Provider, we have been an approved Bacs Bureau for over 20 years.
Trusted & established
Trusted by some of the best-known charities in the UK. Household name or niche, large or small, we’re a trusted partner.
We only process payments for charities with their own Service User Number. We believe all monies should be collected under your charity’s facility, go directly into your charity’s bank account and only your brand name should appear on supporters’ statements.
Located in Kent Science Park, we have ISO 27001 and are proud members of Chartered Institute of Fundraising We are part of Mosaic Group CO with locations in York, Slough, Kent and Cheshire.