Direct Debits Simplified.

Direct Debit payment processing by charity experts, taking the pressure off you

Online, over the phone or by post – Direct Debits that are easy, secure, and all in one place.


Direct Debits Made Easy For Your Charity

As charity experts, our direct debit products make your payment processing quick, easy and secure. We give you 20:20 vision and control. Our 30-second video gives you a quick insight into how our Direct Debit Services will help your organisation thrive and increase its impact.

Trusted Direct Debit services as individual as you

As charity payment experts, we know how important it is for you to be able to streamline your processing, get payments made and reconciled quickly, and run reports whenever you need them. Our flexible and personal Direct Debit Management service gives you total control and campaign insight, as well as all the tools you need to maximise your payments and engage with supporters.

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Charity CRM System

Fees as simple as we can make them!

We don’t believe in fitting every charity into the same box or dictating how you do things. Which is why we designed and developed our service with a truly personal and flexible feel. We offer a choice of two packages with low monthly and transaction fees that we can fit to your needs.

Drop us a line to discuss with our charity payment specialist

CommittedGiving Hub - Best Charity CRM System
Communicate CG

"Our Direct Debit service is designed to meet the demands and expectations of today’s charities and their supporters – through insight, technology and exceptional service for the very best experience possible for everyone involved."

Scott Gray, Chief Commercial Officer - Charity Division

One platform - no stress

To make things easy, we offer one platform that works across all our services. We’ve developed it hand in hand with our charity clients to provide what we believe is the best charity Direct Debit solution on the market!

Whether you want to gain data driven supporter insight, generate payment and attrition reports, or amend a supporter’s Direct Debit details, you can do it all, quickly and easily via a simple dashboard.

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Charity CRM System

Some of our existing charities

Integration know how

When you’re ready to consider API Integration our technology team will be on hand to discuss CRM integration or third-party connections to speed up first payments and reduce administration time.

Explore our integrations

CommittedGiving Hub - Best Charity CRM System

Feeling the love - Personal Supporter Communications

We understand how important it is to communicate with supporters quickly, and to make every contact feel personal.

From a simple thank you, to more sophisticated campaign or payment led communications, we work with you to make sure each one engages supporters with your cause and treats them as the individuals they are.

Whether you’re sending letters or emails, we can help.

Charity CRM System

Now a bit more about us

no technical knowledge committedgiving

Unmatched experience

A charity only Direct Debit Payment Service Provider, we have been an approved Bacs Bureau for over 20 years.

Friendly Customer Support

Trusted & established

Trusted by some of the best-known charities in the UK. Household name or niche, large or small, we’re a trusted partner.

High Performance Software

Transparent process

We only process payments for charities with their own Service User Number. We believe all monies should be collected under your charity’s facility, go directly into your charity’s bank account and only your brand name should appear on supporters’ statements.

High Performance Software

Our company

Located in Kent Science Park, we have ISO 27001 and are proud members of Chartered Institute of Fundraising We are part of Mosaic Group CO with locations in York, Slough, Kent and Cheshire.

cta go go

It all starts with a conversation...

We love to help, and we’re definitely not into the hard sell. So, drop us a line or give us a call 01795 608174 with any questions, to ask for a quote, or just to find out more.

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Request help & support

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General Enquiries

Drop us a message today

Nigel Harris

Director & Founder

Director and founder member of the company. Particular responsibility these days for day to management of the Company and Client and Supplier relationships. Most definitely not an IT person, “I’m really thankful to be surrounded by such a good team of geeks who do know what they are doing.”

Nowadays, outside of work, enjoys travel and eating out, preferably combining both and also the company of his gorgeous grandkids. Oh, and also is a life long supporter of Gillingham Football Club, but hasn’t allowed that to adversely affect his life.

team hobby

Hannah Trott


A star developer working mainly on the Hub. Completed her MSc Information Technology Management for Business following her BSc at Greenwich University in 2012 and joined us in January 2013. “I really enjoy being part of the team as we all help and support one another but can still enjoy each other’s sense of humour (well those who have got one).”

Interested in loads of things, including reading, dancing, swimming and tri-athalons.

team hobby