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Direct Debit Online

Our online Direct Debits are part of our CGDonate service, giving your charity all the flexibility and control you need

We are charity experts in online donation services, and we know that many charities that have their own Service User Number just want an online Direct Debit platform that works how they want it to, that is on brand and that presents no data headaches.


Online creation is a breeze

We will work with you to create an online Direct Debit page for your main donation page or for your appeal (or both!) These pages will be designed in your brand, with all email acknowledgements in your tone of voice.

Our quick and easy setup process simply involves an initial discussion between us to ensure we fully understand your brand and your tone-of-voice preferences. This information will then be used to create a tailored solution for you, one which reflects our years of expertise in the not-for-profit sector. The result: an online Direct Debit and donation page that we know you will be proud to show on your charity’s website.

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Examples of donation giving pages we have created through our CGDonate service

Communicate CG

"Most important for us was avoiding any impact on our supporters. The change was seamless, and anyone coming to our website to sign up for a Direct Debit has a quick, easy and secure experience. And for our internal teams, CommittedGiving has ensured that data extraction and reporting are just as easy, so we can access what we need, precisely when we need it."

Ricky Kealey, Digital Manager - Worldwide Cancer Research

You process your Direct Debits, or we can do it for you – the choice is yours

We often talk about how our services have choice and flexibility built in, and our online Direct Debit product illustrates this nicely.

If you want to continue processing your Direct Debits yourself then no problem - we will provide you with an amazing online Direct Debit platform that will help you gain more regular supporters, leaving you to process them yourselves if you want to. The choice on level of service you need is yours.

There are several reasons your charity should in fact consider our full Direct Debit service but there is never any sales pressure from us for you to do so – we can provide a full or partial service to suit you, whether that is setting up your online Direct Debit platform, and have us process your online Direct Debits for you, or you can do this part yourselves – it really is up to you.

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Communicate CG

"Setting up your online Direct Debits and donation pages should be simple and painless. Our online Direct Debit and CGDonate service is designed to achieve exactly this – after our quick consultation process, let us do the rest. The result? An online Direct Debit and donation page which looks great, designed in your brand, with email acknowledgments in your tone of voice."

Mat Harris, Director - CommittedGiving

Data and Security

All data is accessed in real-time via our user friendly CGHub, allowing you easy access to view, report, and extract supporter Direct Debit data in one simple platform.

Our setup process is also simple, initially involving setting up a file download to import into your charity’s CRM system in a working format. We can also work with you to integrate via API if you prefer, so there are less touchpoints in the data exchanges.

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It all starts with a conversation...

We love to help, and we’re definitely not into the hard sell. So, drop us a line or give us a call 01795 608174 with any questions, to ask for a quote, or just to find out more.

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Hannah Trott


A star developer working mainly on the Hub. Completed her MSc Information Technology Management for Business following her BSc at Greenwich University in 2012 and joined us in January 2013. “I really enjoy being part of the team as we all help and support one another but can still enjoy each other’s sense of humour (well those who have got one).”

Interested in loads of things, including reading, dancing, swimming and tri-athalons.

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Mathew Harris


Mathew Joined CommittedGiving way back in 2002 at the same time as the launch of our then brand new online fundraising service – which at that time consisted of just the one Client!

He has played a major role in developing and enhancing the core applications and services since that time and now, as a Director of the company, manages some of our major Client, Supplier and Partner relationships as well as getting heavily involved in new business generation and product development.

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Richard Kujawski

IT Manager

All round technical whizz. Amongst other things looks after our servers, provides database administration support, manages third party software and licences. And on top of all this finds time to deal with Clients and develop and implement many of the public facing fundraising web pages. Currently our longest serving team member and long may he continue to be so.

Not surprisingly in his spare time loves tinkering with computers and other high tech pieces of kit. Keeps fit running around the countryside geo caching with his family.

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Jonathan Peters

Software Technician

“Honest, adaptable and loyal with extensive IT experience. Possesses wide ranging software and technology knowledge. A good team member.” That’s what he tells us. And, to be fair, it’s all true.

Currently using his all-round skills to support key systems and Clients and finding time to get involved in project and system developments. A real asset to the team.

In his spare time a dedicated family man with a keen interest in all things aviation. A real high flyer!

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Holly Bratton-Smith

Systems Developer

Very pleased to be part of the team and learning something new every day. Graduated with a BSc Computer Science from University of Greenwich and have previous experience in the payment industry.

Love to travel, particularly to places to see animals. Enjoy going out to the cinema, music gigs, football matches and spending time with family.

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Jerry Traves

IT Application & Production Support Operator

A certified software tester with degrees from Oxford & Open universities, Jerry joins us after a long stint in the IT department of a major travel & financial services company. Working in production data management and UAT he really enjoys the flexible, positive ‘can do’ ethos of the team.

Outside working hours he spends most of his time in the garden or on DIY projects, but would rather be cycling or walking with his family.

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Monika Wyszomirska

Operations Manager

Monika joins us from a city based legal company and is now responsible for all our production data management needs.

She brings a Master’s Degree in Human Resources Management, a Bachelor’s Degree in Accountancy and a passion for data and detail. So facts, figures and colleagues are in safe hands!

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Carol Sarreti

Head of Marketing

Previously worked in a marketing role in the Insurance Sector and worked for Lloyd’s of London as an attorney in the City too, so no stranger when it comes to attention-to-detail and accuracy in the financial sector. Graduated in law from the University of Warwick and is level 4 qualified with the Chartered Institute of Marketing.

A wordsmith who loves anything arty. Has been known to paint abstract expressionist paintings and is fond of long-distance walking. Happiest when travelling, and spending time with the family.

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Adam Griggs

Group Chief Financial Officer

A highly experienced fellow of the Institute of Chartered Accountants in England and Wales and graduated in law at the University of Birmingham. Prior to working at CommittedGiving, Adam held several Chief Financial Officer roles in a variety of sectors, including travel and leisure, manufacturing, and retail.

An amateur musician, Adam plays keyboards and guitar and, once upon a time, did the backing vocals in a cover band. Adam also loves classic cars, restoring old cars, and riding motorcycles. He once spent three years restoring a classic mini with his son and rides a BMW R1250GS motorbike which has taken him to many places, including all the way around the NC500 in Scotland and down to the Black Forest in Germany.

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Terri Keadin

Head of Human Resources

I am a Chartered Member of the Chartered Institute of Personnel and Development and have worked in HR for a number of years in various business sectors including retail, logistics, professional services and the motor industry. When not in work I enjoy running, baking and walking my dogs.

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