CommittedGiving, Mosaic FS & Telebank are now Elovate!

New name, same company values. Learn more


Engage. Pay. Communicate.

Digital fundraising and payment solutions for charities and great supporter journeys.



We work with you & with your supporters – to create a virtuous circle of engagement.

Our team works closely with you and your charity to understand what you do, who your supporters are and what they need from you. We then explore where your digital fundraising, donation and payment methods are holding you back.

In identifying areas where you are currently underperforming, we support you in fixing them to create your own virtuous circle of rich and frictionless engagement. That’s the kind of engagement that leads to stronger connections, improved satisfaction, and trust that returns greater support for your charity.

Our white-labelled services and online products are designed to let your charity’s brand identity shine. Every communication asks and responds in a way that’s personal to your supporters and enhances engagement with your brand (not ours).

Digital Fundraising Services for Charities


As a trusted payment provider in the not-for-profit sector with over 20 years of experience, we understand your need to keep things simple. We’ve developed one system to control all your payments, whether these are one-off card payments, mobile payments and/or Direct Debits.

Imagine the time and resource you could save with just one system for your data feed, and one login to perform all your payment requests and needs.…

Card Merchant flexibility

We include gateway links to most major providers so you can stay with your existing Card partner. Or you can switch to ours, which offers our charities competitive rates and added benefits. We can discuss the options with you and the choice is yours. See Integrations

Direct Debit and Regular Giving Management

We’ve been processing Direct Debits for charities with their own bank Service User Number (SUN) for more than 20 years and if you don’t yet have one, we can help you get set up.

The advantage is that by using your SUN, funds are received directly into your charity’s bank account, ensuring you have total control of your Direct Debits from start to finish.

It also means you are protecting your charity’s brand visibility, while your supporter’s journey is maintained with you and not redirected to a third-party processor, which can be off putting.

We specialise in processing your Direct Debits using your charity’s own branding so that the online experience looks and feels the same as the rest of your website. Across all our services it’s always only your brand that supporters see and trust, whether that’s on your donation page or on their bank statement.

Digital Fundraising Services for Charities


Most of our services have automated email acknowledgements built in, but flexibility comes as standard. You decide which message is sent to whom, with the freedom to tailor them where necessary.

We also offer much more, such as instant communications around your payments and online interactions on our system.

As an integral part of Mosaic Group Co, the largest Fulfilment Solutions Group for the charity sector, we can create outstanding personalised client and supporter journeys across both digital and print channels.

Digital Fundraising Services for Charities
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Charity donation received from SaveTheZebras - £300.00

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It all starts with a conversation...

We love to help, and we’re definitely not into the hard sell. So, drop us a line or give us a call 01795 608174 with any questions, to ask for a quote, or just to find out more.

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Hannah Trott


A star developer working mainly on the Hub. Completed her MSc Information Technology Management for Business following her BSc at Greenwich University in 2012 and joined us in January 2013. “I really enjoy being part of the team as we all help and support one another but can still enjoy each other’s sense of humour (well those who have got one).”

Interested in loads of things, including reading, dancing, swimming and tri-athalons.

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Mathew Harris


Mathew Joined CommittedGiving way back in 2002 at the same time as the launch of our then brand new online fundraising service – which at that time consisted of just the one Client!

He has played a major role in developing and enhancing the core applications and services since that time and now, as a Director of the company, manages some of our major Client, Supplier and Partner relationships as well as getting heavily involved in new business generation and product development.

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Richard Kujawski

IT Manager

All round technical whizz. Amongst other things looks after our servers, provides database administration support, manages third party software and licences. And on top of all this finds time to deal with Clients and develop and implement many of the public facing fundraising web pages. Currently our longest serving team member and long may he continue to be so.

Not surprisingly in his spare time loves tinkering with computers and other high tech pieces of kit. Keeps fit running around the countryside geo caching with his family.

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Jonathan Peters

Software Technician

“Honest, adaptable and loyal with extensive IT experience. Possesses wide ranging software and technology knowledge. A good team member.” That’s what he tells us. And, to be fair, it’s all true.

Currently using his all-round skills to support key systems and Clients and finding time to get involved in project and system developments. A real asset to the team.

In his spare time a dedicated family man with a keen interest in all things aviation. A real high flyer!

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Holly Bratton-Smith

Systems Developer

Very pleased to be part of the team and learning something new every day. Graduated with a BSc Computer Science from University of Greenwich and have previous experience in the payment industry.

Love to travel, particularly to places to see animals. Enjoy going out to the cinema, music gigs, football matches and spending time with family.

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Jerry Traves

IT Application & Production Support Operator

A certified software tester with degrees from Oxford & Open universities, Jerry joins us after a long stint in the IT department of a major travel & financial services company. Working in production data management and UAT he really enjoys the flexible, positive ‘can do’ ethos of the team.

Outside working hours he spends most of his time in the garden or on DIY projects, but would rather be cycling or walking with his family.

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Monika Wyszomirska

Operations Manager

Monika joins us from a city based legal company and is now responsible for all our production data management needs.

She brings a Master’s Degree in Human Resources Management, a Bachelor’s Degree in Accountancy and a passion for data and detail. So facts, figures and colleagues are in safe hands!

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Carol Sarreti

Head of Marketing

Previously worked in a marketing role in the Insurance Sector and worked for Lloyd’s of London as an attorney in the City too, so no stranger when it comes to attention-to-detail and accuracy in the financial sector. Graduated in law from the University of Warwick and is level 4 qualified with the Chartered Institute of Marketing.

A wordsmith who loves anything arty. Has been known to paint abstract expressionist paintings and is fond of long-distance walking. Happiest when travelling, and spending time with the family.

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Adam Griggs

Group Chief Financial Officer

A highly experienced fellow of the Institute of Chartered Accountants in England and Wales and graduated in law at the University of Birmingham. Prior to working at CommittedGiving, Adam held several Chief Financial Officer roles in a variety of sectors, including travel and leisure, manufacturing, and retail.

An amateur musician, Adam plays keyboards and guitar and, once upon a time, did the backing vocals in a cover band. Adam also loves classic cars, restoring old cars, and riding motorcycles. He once spent three years restoring a classic mini with his son and rides a BMW R1250GS motorbike which has taken him to many places, including all the way around the NC500 in Scotland and down to the Black Forest in Germany.

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Terri Keadin

Head of Human Resources

I am a Chartered Member of the Chartered Institute of Personnel and Development and have worked in HR for a number of years in various business sectors including retail, logistics, professional services and the motor industry. When not in work I enjoy running, baking and walking my dogs.

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